Terms of Service
Last Updated: January 2025
Welcome to Royal20 Licensing. By accessing our website or engaging our consulting services, you agree to these Terms of Service. Read carefully - these aren't just legal boilerplate.
1. What We Actually Do
Royal20 Licensing provides consulting services for offshore gaming license applications. We connect operators with licensing jurisdictions and guide you through compliance requirements.
We don't:
- Issue licenses ourselves (only gaming authorities do that)
- Guarantee approval (regulators make final decisions)
- Provide legal advice (consult your attorney for that)
- Process payments on behalf of licensing bodies
2. Your Responsibilities
You must provide accurate, complete information during consultation. False or misleading details will terminate our engagement immediately - no refunds.
You're responsible for:
- Meeting jurisdiction-specific requirements we identify
- Paying all government fees directly to licensing authorities
- Maintaining compliance after license approval
- Timely response to our document requests (delays cost you money)
3. Service Fees and Payment
Consultation fees are quoted per jurisdiction and service tier. Payment terms are net 15 days from invoice date.
Government licensing fees are separate and paid directly to regulators. We don't markup regulatory costs - ever.
Refund policy: 50% refund if we terminate engagement before submitting your application. No refunds after submission (work's already done).
4. Timelines and Expectations
Licensing timelines vary by jurisdiction - typically 4-12 weeks for fast-track locations, 3-6 months for traditional routes. We provide realistic estimates, not fantasies.
Delays happen when:
- You submit incomplete documentation
- Regulators request additional information
- Jurisdiction experiences processing backlogs
- Your corporate structure raises compliance flags
We can't control regulatory speed. We can control preparation quality.
5. Confidentiality
Your business information stays confidential. We don't share client details with third parties except when legally required or necessary for license applications.
You authorize us to submit your documents to relevant gaming authorities as part of our service.
6. Limitation of Liability
Our liability is limited to fees paid for our consulting services. We're not liable for:
- Regulatory decisions outside our control
- Revenue losses from licensing delays
- Indirect or consequential damages
- Third-party service provider errors
7. Termination
Either party can terminate with 14 days written notice. You pay for work completed through termination date.
We terminate immediately if you:
- Provide fraudulent information
- Fail payment obligations
- Request services for illegal operations
- Violate these terms materially
8. Changes to Terms
We update these terms occasionally. Continued use of our services means acceptance of updated terms. Check this page quarterly.
9. Governing Law
These terms are governed by international commercial law principles. Disputes go to arbitration before litigation - saves everyone time and money.
Questions About These Terms?
Contact us at [email protected] for clarification. We respond within 48 business hours.
No legalese translations needed - if something's unclear, ask directly.